Refund policy

Return and Refund Policy
Your satisfaction is our priority! We understand that some products may not be 100% suitable. That's why we offer a flexible and easy return policy.

✅ Return Terms:
Products may be returned within 7 days of receipt.

Products must be:

Unused

Unwashed

In their original condition with packaging and tags intact.

Products that have been used or altered in any way are not eligible for return.

🚫 Non-Returnable Items:
Accessories (for hygiene reasons)

Underwear

Sale items (unless damaged or defective)

💰 Refunds:
After receiving and inspecting the returned product, we will refund the amount to the same payment method within 5-10 business days.

Shipping fees (if applicable) are non-refundable.

In the event of a return due to our error (such as a faulty or damaged product), we will cover the full shipping costs.

🔁 Exchange:
We currently do not offer direct exchange options, but you can return the product and request a new one with a new purchase.

📦 Return Steps:
Contact us via customer service or email.

Provide your order number and a photo of the product (if applicable).

We will send you shipping instructions or a pickup schedule (depending on your city).

After receipt and inspection, your refund will be issued.

📩 For Returns or Inquiries:

Email: [Looksta.20@gmail.com]

Business Hours: Daily from 10 AM to 8 PM